NYC Business Express, o Departamento de Assuntos do Consumidor de NYC (DCA): Portal para Initiativas de Licenças para Negócios e o reconhecimento do governo
NYC Business Express, the NYC Department of Consumer Affairs (DCA): Business License Portal Initiative and the government recognition By Eugene Weinstein, MBA Public Service Enterprise Group (PSEG, USA) Portuguese version: Ilan Chamovitz , D.Sc. ( Ministry of Health, Brazil) August 2015 This article presents how New York City – Department of Consumer Affairs (DCA) solved a process problem by implementing a data transfer protocol based on Information Technology and how the NYC government recognized this innovation. The project team has had issues assuring the data provided to DCA due to the complexity of organizational and personal business licensing requirements that needed to be captured electronically. Additionally, the structure of the data exchanges had to comply with the NYC Government data exchange standards, which mandated the use of the National Information Exchange Mode...